Terms of service
ELYSIAN CREDIT GROUP
Website Terms & Conditions
Effective Date: July 15, 2026
Welcome to Elysian Credit Group (“Company,” “we,” “our,” or “us”). These Website Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing this website, purchasing a product or service, or otherwise using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of the website.
1. Eligibility
You must be at least eighteen (18) years of age and legally capable of entering into a binding agreement to use this website or purchase services from Elysian Credit Group.
2. Our Services
Elysian Credit Group provides credit consulting, credit education, financial education, and credit restoration assistance. We also offer educational products, digital resources, and other consulting services designed to help consumers better understand and improve their credit profile.
The information provided on this website is for informational purposes only and should not be construed as legal, tax, accounting, or financial advice.
3. Identity Verification Requirements
To protect consumers and comply with applicable laws and industry standards, identity verification is required before services can begin.
Clients purchasing services must submit the following within forty-eight (48) hours of purchase:
- A clear and legible copy of the front of a valid government-issued photo identification.
- A clear and legible copy of the back of the same identification.
- A clear and legible copy of the client’s Social Security card.
- A current proof of residential address issued within the previous sixty (60) days.
Acceptable proof of address may include a utility bill, bank statement, lease agreement, insurance statement, or other document approved by the Company.
Failure to provide complete and legible documentation within the required timeframe may delay, suspend, or prevent services from beginning.
If a prospective client is unwilling or unable to complete the required identity verification process, Elysian Credit Group may decline or discontinue services.
4. Accuracy of Information
You agree that all information provided to Elysian Credit Group is complete, truthful, current, and accurate.
Providing false, misleading, fraudulent, or incomplete information may result in suspension or termination of services.
5. Client Responsibilities
Clients agree to:
- Provide all requested documentation promptly.
- Respond to requests for information in a timely manner.
- Maintain accurate contact information.
- Cooperate throughout the service process.
- Carefully review communications sent by the Company.
Failure to cooperate may delay services or affect the Company’s ability to provide assistance.
6. Credit Bureau Correspondence
Credit-related correspondence is time-sensitive.
Clients agree to submit copies of every letter, notice, investigation result, verification response, or other written communication received from any credit reporting agency, creditor, collection agency, or data furnisher within twenty-four (24) hours of receipt.
Correspondence should be submitted as a clear and legible PDF to:
info@elysiangrp.co
Failure to timely provide correspondence may delay the dispute process or otherwise affect the services provided.
7. Active Credit Disputes
Once Elysian Credit Group has initiated a dispute strategy on your behalf, clients should not independently submit additional disputes, send dispute letters, file online disputes, or communicate directly with credit reporting agencies regarding active dispute matters unless specifically instructed by the Company.
Independent actions may interfere with dispute timelines, create duplicate investigations, or otherwise impact the effectiveness of the services being provided.
8. No Guarantee of Results
Every consumer’s credit profile is unique.
Elysian Credit Group does not guarantee:
- Specific credit score increases;
- Removal of particular items;
- Approval for financing;
- Approval for credit cards;
- Approval for mortgages;
- Approval for loans;
- Any particular outcome or timeframe.
Results depend upon numerous factors beyond the Company’s control, including the accuracy of information reported by third parties and the responses of credit reporting agencies and furnishers.
9. Payment Terms
Payment is due according to the selected service or subscription plan.
By providing payment information, you authorize Elysian Credit Group and its authorized payment processors to charge the applicable fees.
Recurring services will be billed according to the schedule disclosed during enrollment unless canceled in accordance with the applicable service agreement.
10. Refund Policy
Because many of our services involve administrative work, consultation, file review, compliance review, document preparation, and other professional services that begin shortly after enrollment, fees paid are generally non-refundable.
Nothing in these Terms limits or waives any rights or remedies available under applicable law.
11. Electronic Communications
By using this website, you consent to receive communications electronically, including emails, electronic notices, invoices, service updates, disclosures, and other communications related to your account or our services.
12. Intellectual Property
All content on this website—including text, graphics, logos, branding, educational materials, downloadable resources, software, images, videos, and designs—is owned by or licensed to Elysian Credit Group and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
13. Acceptable Use
You agree not to:
- Use this website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software.
- Interfere with the operation of the website.
- Impersonate another individual.
- Submit fraudulent information.
14. Third-Party Services
Our website may integrate with or link to third-party providers, including payment processors, electronic signature platforms, customer relationship management systems, educational platforms, and other service providers.
Elysian Credit Group is not responsible for the content, policies, availability, or practices of third-party websites or services.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
16. Disclaimer
The information provided on this website is offered for general educational and informational purposes only. It should not be interpreted as legal, tax, accounting, or financial advice.
Consumers should seek professional advice appropriate to their individual circumstances.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Elysian Credit Group shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the use of this website or the services provided.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
18. Indemnification
You agree to defend, indemnify, and hold harmless Elysian Credit Group and its owners, officers, employees, contractors, and affiliates from claims, damages, liabilities, losses, and expenses arising from your misuse of the website, your violation of these Terms, or your violation of any applicable law or the rights of another person.
19. Suspension or Termination
The Company reserves the right to suspend or terminate access to the website or services when necessary, including where there is suspected fraud, misuse, non-cooperation, abusive conduct, or violation of these Terms.
20. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this website with a revised Effective Date. Continued use of the website following any updates constitutes acceptance of the revised Terms.
21. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the state in which Elysian Credit Group is organized, without regard to conflict of law principles, except where superseded by applicable federal law.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Entire Agreement
These Terms govern your use of this website. If you become a client of Elysian Credit Group, additional agreements, disclosures, and authorizations may apply to the services you purchase. In the event of a conflict between these Terms and a signed Client Service Agreement, the Client Service Agreement will govern the services provided.
24. Contact Information
Elysian Credit Group
Email: info@elysiangrp.co
Website: www.elysiangrp.co (or your final website address)
Questions regarding these Terms may be directed to the email address above.